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Robust Trade Pvt.Ltd

Fire & Security Solutions

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Return Policy

We strive to ensure customer satisfaction with every purchase.

Return Eligibility

Products may be eligible for return if:

  • The item received is damaged or defective.

  • The wrong product was delivered.

  • The product is unused, in its original condition, and in its original packaging.

Return Request

Please contact us within 7 days of receiving your order to request a return.

Non-Returnable Items

Returns may not be accepted for:

  • Products damaged due to misuse or improper handling.

  • Used or altered products.

  • Items without original packaging or accessories.

Refunds

Once the returned item is inspected and approved, the refund or replacement process will begin. Refunds may take several business days depending on the payment method.

Shipping Charges

Shipping charges are generally non-refundable unless the return is due to our error.